Is this maintenance?
Maintenance is for a system that works now. If yours has stopped working, works poorly or sounds wrong, that's a repair visit instead, so the technician comes ready to diagnose.
When to book each check
Many homeowners book the heating check in fall and the cooling check in spring. It's a habit, not a rule. Heat pumps heat and cool, so many owners book both.
- WinterHeating season. Keep vents and the outdoor unit clear of snow.
- SpringCooling checkBefore the warm months.
- SummerCooling season. Check the filter more often.
- FallHeating checkBefore the cold months.
What each check covers
Plain inspect, clean and test steps. The technician notes what they found at each one.
Fall heating check
- Thermostat: check settings and that the system responds
- Filter: inspect, and replace if needed
- Burners and ignition: inspect and clean
- Venting: inspect the flue path for blockages
- Blower: inspect, clean and check airflow
- Safety controls: test that they shut the furnace down as designed
Spring cooling check
- Outdoor coil: inspect and rinse
- Electrical parts: inspect connections and test
- Condensate drain: clear and test the flow
- Airflow: check the filter, blower and vents
- Temperature difference: measure supply and return air
- Thermostat: check settings and that the system responds
What you receive
- Written visit notes covering each checklist step
- Any problem found written up as a separate repair estimate
- Nothing extra done without your approval
Between visits
- Check the filter, more often in heavy-use months
- Keep the outdoor unit clear of leaves and snow
- Keep vents and returns open
- Test carbon monoxide and smoke alarms, following their instructions

Ready for your seasonal check?
Choose 03 Maintenance and a season on the request form.