NorthdialHeating & AirRequest service

Comfort, explained plainly.

Heating and cooling help, sorted by what your system needs.

Repair, replacement and seasonal checks across the Kestrel Valley. Tell us what's going on and we'll offer the right first visit.

What's going on?

Choose what fits

  • 01 RepairA repair diagnosis
  • 02 InstallationAn in-home assessment
  • 03 MaintenanceA fall or spring check

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01 RepairFirst visit: a repair diagnosis

A plain explanation and a written estimate. Nothing is repaired until you approve.

Request a repairRepair details

02 InstallationFirst visit: an in-home assessment

Written options with an estimate, sized for your home as it is now.

Request an assessmentInstallation details

03 MaintenanceFirst visit: a fall or spring check

Inspect, clean and test steps for a working system, ending with written notes.

Request maintenanceMaintenance details

Not sure yet? That's fine

Choose Not sure yet on the form. The office replies with a few questions and suggests the lane. Or read Repair or replace? and Know your system.

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Three lanes, each with its own first visit

Every request goes into one of three lanes. The lane decides what we ask and which first visit we offer.

02 Installation

You are planning a new or replacement system.

Common goals
Replace an older system, add central air, switch to a heat pump, ductless for one room
First visit
An in-home assessment
You receive
Written options with an estimate
Next step
Installation, startup check and walkthrough

Request an assessmentInstallation details

03 Maintenance

Your system works and you want it checked.

Two seasonal checks
Fall heating check, spring cooling check
First visit
A fall or spring check
You receive
Written visit notes
Next step
A separate repair estimate, only if a problem is found

Request maintenanceMaintenance details

Stop signs: leave the home first

If you notice a gas smell, a carbon monoxide alarm, smoke, or a strong burning or electrical smell, leave the home and call your gas utility or emergency services from outside. Don't use this website or the request form for it. Northdial does not offer emergency response.

Two seasonal checks

For systems that work now. Many homeowners book the heating check in fall and the cooling check in spring. Heat pumps heat and cool, so many owners book both.

Snow-covered white house and trees on a quiet residential street
Illustrative stock photo

Fall heating check

Before the cold months: burners and ignition inspected and cleaned, the flue path checked for blockages and the safety controls tested.

Outdoor heat pump unit against a brick wall beside a leafy shrub in warm light
Illustrative stock photo

Spring cooling check

Before the warm months: the outdoor coil inspected and rinsed, the condensate drain cleared and the supply and return air measured.

Request maintenanceWhat each check covers

Homeowner guides

Plain-language help for the questions we hear most.

What we work on, and where

Residential heating and cooling only, from the furnace in the basement to the thermostat on the wall.

Systems, area and hours

Systems we work on
Gas furnaces, central air conditioners, air-source heat pumps, ductless mini-splits and thermostats. Homes only, forced-air and ductless systems.
Not covered
Commercial or rooftop equipment, boilers and hydronic or radiant heat, geothermal systems, and air-purification or health products.
Service area
Six towns in the Kestrel Valley: Kestrel Falls, Quillon Hill, Pellham Crossing, Wrenmoor, Tallowbrook and Corrin Ridge.
Office hours
Monday to Friday, 8:00 a.m. to 5:00 p.m. (sample hours), by appointment. No evening, weekend or emergency visits.

Tell us what your system needs

One short form, routed to the right kind of visit. No prices online: every estimate is written.

Sandbox demo: see how a booking link to a business's own booking tool would work. Nothing is booked.

Request serviceBook a visit (sandbox)