Lane 02: Installation & replacement
Installation and replacement
New or replacement gas furnaces, central air, heat pumps, ductless mini-splits and thermostats. Every project starts with an in-home assessment and ends with a walkthrough.
- First visit
- An in-home assessment
- You receive
- Written options with an estimate
- Ends with
- A startup check and a walkthrough
When this lane fits
- Replacing an older or failed system
- Adding central air to a home without it
- Switching to a heat pump
- Ductless for a room or an addition
- Upgrading a thermostat
Something broken but otherwise fine? Start with 01 Repair, or read Repair or replace?
What we install
- Gas furnaces
- Forced-air heating through your ducts.
- Central air conditioners
- An outdoor unit paired with an indoor coil.
- Air-source heat pumps
- One system that heats and cools.
- Ductless mini-splits
- Wall units for rooms without ducts.
- Thermostats
- Matched to the system it controls.
Equipment options are part of your written estimate, so we don't list brands here.
Sized for your home, not copied from the old unit.
Before the assessment
Ten minutes of preparation makes the visit faster and the options clearer.
Assessment prep checklist
- A photo of the equipment data plate (where to find it)
- Rooms that run too hot or too cold
- Any past repairs you remember
- Your goals: comfort, quieter running, cooling for the first time
The in-home assessment
- Rooms with comfort problems
- Existing equipment and ductwork
- Electrical and gas connections
- Where an outdoor unit can go
- Thermostat compatibility
Insulation, windows and room use change over the years, so the size on the old label may not be the right size now.
Options you may discuss
- Like-for-like replacement
- The same type of system, sized for the home as it is now.
- Switching to a heat pump
- One outdoor unit for heating and cooling, with or without furnace backup.
- Ductless for specific rooms
- For additions, finished attics or rooms the ducts don't reach.
We describe options, not savings. Your estimate explains what each one involves.
Questions to ask any installer
A neutral list. Ask us, and ask anyone else you talk to.
- How will you size the new system for my home?
- What does the written estimate include, and what does it leave out?
- Will the old equipment be removed?
- Which permits or inspections apply where I live, and who arranges them?
- How should I prepare for installation day?
- What will you show me at the walkthrough?
From request to walkthrough
- RequestChoose 02 Installation or replacement on the form.
- In-home assessmentWe look at the home, the equipment and your goals.
- Written options and estimateNothing goes ahead until you approve.
- Installation dayFloors and access paths protected, old equipment removed, new system installed.
- Startup check and walkthroughWe test the system, then show you the thermostat, the filter and the maintenance basics.
Ready to plan it?
Choose 02 Installation or replacement on the form. Something stopped working? 01 Repair.