What to expect, from enquiry to walkthrough
The same seven steps on every job, inside or out.
1 to 7 Seven steps
Seven steps, one order
Most of the time on a job goes into steps five and six: protecting your home and preparing the surfaces. Nothing is painted until both are done.
Enquiry
Tell us what needs painting, your town and your timing, through the enquiry form or by phone.
Estimate visit
By appointment at your home. We look at each surface, check its condition and talk through colors and access. Whoever makes decisions about the job should be home.
Written scope
Surfaces, prep, products and colors, coats and exclusions, all written down before work starts.
Scheduling
We agree dates with you. Exterior dates depend on weather and may move; see weather and scheduling.
Protect
Floors, furniture, fixtures and plants are covered before any prep begins.
Prepare
Clean, scrape, sand, fill, caulk and prime. The preparation guide shows how this changes by surface.
Paint, walkthrough and touch-ups
The coats in your scope go on. Then we walk through the job with you, work through a touch-up list and leave labelled leftover paint with you.
What the written scope lists
- Surfaces to be painted
- Prep for each surface
- Products and colors
- Number of coats
- Exclusions
Prices are agreed in the scope, not shown on this website.
Communication
You have one point of contact during business hours, Monday to Friday, 7:30 am to 4:30 pm. Work areas are tidied every day.
Getting ready
Use the printable checklist to prepare your home before day one.
Planning a repaint?
Tell us what needs painting and which town you are in, or try the booking sandbox. Demo number: (555) 555-0123.