Prep & FAQ
The everyday prep checklist, how weather changes the plan, and answers grouped by topic, each linked to the page with the detail.
Before your wash
Do these the day before, whatever we are washing.
- Check the outdoor spigot works
- Unlock gates the crew needs
- Keep pets inside while we work
Extra prep by zone
- House and siding: windows, outlets and items by the walls
- Driveways and patios: cars, doormats and planters
- Decks and fences: deck furniture, grill and fence line
Weather and rescheduling
We wash in daylight on above-freezing days, Monday to Saturday. Heavy rain means we reschedule.
If the forecast changes the plan, we contact you by your preferred reply method and agree a new day together. Light drizzle doesn't usually stop a wash; heavy rain or freezing temperatures do.
Quotes
What affects my quote?
The surface area, the number of stories, how much buildup there is, access around the property, your water supply, and the mix of surfaces. We don't publish prices because those details change every job.
Why do you ask for photos?
Photos let us see the surfaces, buildup and access without a visit. After your request we may ask for a few by reply email. There is no upload on the form.
On the day
Do I need to be home?
No, as long as gates and the spigot are accessible. If you are away, we send a short photo summary instead of a walkthrough.
How loud is it?
The washer engine runs steadily while we work, about as loud as a lawn mower nearby. The surface cleaner is the noisiest part.
Water and spigot
Will you use my water?
Yes. We connect to your working outdoor spigot and don't bring a water tank.
What if my spigot doesn't work?
Tell us in your request. Choose No or Not sure for the spigot question and we will talk it through before quoting.
Plants, pets and property
What about my garden beds?
We pre-wet plantings before washing and rinse them again after, so the cleaning solution is diluted.
Do you cover outlets and lights?
Yes, before we wash the walls around them. See house-only prep.
Results and limits
Will every stain come out?
Not always. Oil, rust, tire marks and efflorescence may lighten rather than lift. See what washing won't fix.
Why not use high pressure on siding?
It can force water behind siding and strip paint. Why we soft wash.
Painting and staining hand-offs
Can you wash before my painter comes?
Yes, that is the pre-paint wash. Your painter sets the drying wait.
Do you stain or seal decks?
No. We do the pre-stain wash, and your stain contractor does the coating.
Tell us what needs washing
List the surfaces you want washed. We reply with any questions, then a written quote.