How a wash day works
From your first message to the final rinse, here is what happens, in order, so you can plan your day.
Before
Your request
Tell us the surfaces. We may ask for photos by reply email.
Scope check
We look at your photos or make a short visit.
Written quote
Each surface, the method, your prep and what is not included.
Your prep
A few things to clear and unlock. See the prep checklist.
On the day
Test spot
We try the method on a small hidden spot first.
Protect
Plantings are pre-wet. Outdoor outlets and fixtures are covered.
Wash, zone by zone
House first, then decks and fences, then the ground.
Rinse and sweep
Plantings get a final rinse and loosened debris is swept up.
After
Drying
Decks, steps and patios stay off limits until dry.
Walkthrough
We walk the job with you, or send a short photo summary if you're away.
Where the crew works, and when the water runs
We work from the top of the property down, so rinse water runs onto surfaces we haven't washed yet.
House and siding
What runs: solution on the walls, a few minutes to dwell, then a gentle rinse.
Where the water goes: down the walls into the beds below, which we pre-wet and rinse again.
Decks and fences
What runs: low pressure board by board, then the fence faces.
Where the water goes: across the deck and onto the ground beneath it.
Driveways and patios
What runs: the surface cleaner goes last, then edges and sweep-up.
Where the water goes: across the driveway and walks, which stay wet until they dry in the sun.
Where your quote request goes
Office review
Nell reads your request and checks the surfaces, access and water details.
Questions or a short visit
We reply with any questions, ask for photos by email, or arrange a short visit.
Your written quote
Laid out surface by surface, with the prep and exclusions.
Drying and coatings
Decks, steps and patios need to dry before you walk on them or put furniture back. If a painter or stain contractor comes next, they set the drying wait. Weather and rescheduling
Tell us what needs washing
List the surfaces you want washed. We reply with any questions, then a written quote.